Beko Celebrates AI25 Award Success
Beko has proudly announced its recognition as a winner of the prestigious AI25 Award from UiPath for its exceptional use of artificial intelligence and automation technologies. This award significantly highlights Beko's commitment to integrating innovative practices into their operations and signifies their ongoing journey towards digital transformation.
Significance of the Award
This annual award program, conducted by UiPath, aims to recognize its most innovative customers globally. Out of numerous applicants, Beko stood out and was acknowledged as one of the 25 most innovative users of automation and AI. The awards not only spotlight successful implementations but also emphasize the positive outcomes driven by these advancements.
The Role of Robotic Process Automation
Since the inception of their Robotic Process Automation (RPA) efforts in 2017, Beko has taken strategic steps to enhance efficiency across its operations. The company made considerable investments in RPA technology over the years, and by 2020, Beko had established its own robot farm. To date, they have automated over 220 processes, with about 170 of those being run by more than 20 active robots. This level of automation is vital in streamlining operations and improving overall productivity.
Empowering Employees Through DigiCrew Program
Beko's forward-thinking initiatives extend beyond mere technology; their Digicrew Citizen Developer Program has been instrumental in fostering a culture of continuous learning and growth. The program's objective is to enhance employees' digital skills, empowering them to partake in the digital revolution actively. To date, nearly 1000 employees have benefited from this program. In the upcoming year, Beko aims to expand the program further to include artificial intelligence training, providing even more resources to equip their workforce.
Innovations in 2023 and Future Prospects
The innovations Beko introduced in 2023 have propelled them to the forefront of technological advancement in the home appliance sector. By incorporating AI-based Document Understanding technology alongside RPA, Beko has managed to automate complex sales order and invoice management processes. This integration has led to significant improvements in both accuracy and efficiency when processing documents, even those considered non-standard.
Commitment to Sustainability and Growth
Additionally, Beko is not only focusing on technology but is also committed to maintaining sustainability in its operations. In 2023, they implemented the Test Suite across their B2C mobile applications to optimize uptime and ensure customers have seamless access to their services. They are also actively conducting automated tests on their websites to enhance user experience during promotions and campaigns. The company's approach demonstrates a balance between technological innovation and commitment to service excellence.
Utku Bar?? Pazar, the Chief Strategy and Digital Officer at Beko, expressed pride in the achievement, stating, "Winning the AI25 Award is a testament to our commitment to leveraging AI and automation to drive efficiency and innovation. With initiatives like DigiCrew, we not only enhance individual productivity but also contribute to greater efficiencies across the organization." This reflects a powerful narrative of a workforce harnessing technology to influence their operational landscape positively.
About Beko
Beko is a leading international appliance company employing approximately 55,000 individuals globally. With its expansive network, Beko operates in 58 countries and maintains 46 production facilities. The company's commitment to R&D is evident, with 31 centers worldwide and an impressive portfolio of over 3,500 international registered patents. Beko's mission emphasizes respect—for the environment and for individuals worldwide—and aims to position itself as a responsible leader in the appliance industry.
Frequently Asked Questions
What is the AI25 Award?
The AI25 Award is presented by UiPath to recognize the most innovative customers using AI and automation to achieve significant outcomes.
How many processes has Beko automated?
Beko has successfully automated over 220 processes within its operations.
What is the DigiCrew Citizen Developer Program?
This program is designed to enhance employees' digital skills and prepare them for advancements in AI and automation.
When did Beko start using RPA?
Beko began its journey with Robotic Process Automation technology in 2017.
What future plans does Beko have regarding technology?
Beko plans to expand its DigiCrew program to include artificial intelligence training to further empower its employees.