BDR Forms Partnership with PPATEC for HVAC Training
In an exciting development for the HVAC contracting industry, Business Development Resources (BDR) has partnered with PPATEC, a prominent technical education provider. This collaboration is set to deliver valuable and hands-on training experiences aimed at enhancing the skills of HVAC technicians and boosting service line profitability.
Upcoming Courses for HVAC Professionals
Two specialized courses, focusing on practical skills for HVAC technicians, will be held during the first quarter of the upcoming year. These courses will take place at PPATEC's cutting-edge training facility. The first course, titled Managing & Growing Service Profitably, is scheduled for February 25-26, 2026, and will be led by Jennifer Shooshanian, BDR's seasoned service coach.
Course Overview: Managing & Growing Service Profitably
This course is designed for business owners and service managers. It outlines a tested framework aimed at ensuring profitability within service departments. Participants will gain insights into effective strategies used by top-performing HVAC companies to maximize their service offerings.
Technician Excellence Through Hands-On Learning
The second offering, Top Gun Technician Excellence, will occur on March 31 and April 1, 2026. Led by Shaun Weiss, another expert coach from BDR, this course focuses on refining customer communication skills and establishing structured service delivery procedures. This training aims to minimize callbacks and increase customer referrals, two key outcomes for HVAC professionals.
Benefits of the Training Courses
Matt MacArthur, senior vice president of training and marketing at BDR, expressed enthusiasm for the partnership, noting that these classes are designed to provide participants with impactful, real-world skills. BDR aims to equip HVAC teams with the tools necessary to excel as they step into the new year.
State-of-the-Art Training Facilities
PPATEC is dedicated to fostering a comprehensive training environment. Its training center features modern classrooms alongside realistic lab settings where technicians can hone practical skills. This facility caters not just to newcomers in the HVAC sector but also to experienced technicians seeking to elevate their qualifications and capabilities.
Value Added to Members and Stakeholders
Ted Harris, executive vice president of PPATEC, emphasized the goal of being a full-service training resource for home service professionals. The organization's core focus is hands-on training tailored for service and installation technicians. By working with BDR, they aim to expand training beyond technical skills and enhance educational offerings that target profitability and customer interaction. This collaboration is expected to provide additional value to PPATEC members and the broader industry.
Course Registration Information
For those interested in attending the Managing & Growing Service Profitably course, registration details can be found on the BDR website. Additionally, registration for the Top Gun Technician Excellence course is also available online, facilitating easy enrollment for aspiring HVAC professionals.
About Business Development Resources (BDR)
Founded in 1998, Business Development Resources (BDR) is a leading provider of resources geared towards growth in the home services sector. The organization seeks to empower contractors through its comprehensive coaching, marketing, and training solutions, benefiting a wide array of professionals in the industry each year.
About PPATEC
PPATEC stands at the forefront of technical education for the HVAC and energy sectors. It delivers hands-on training and tailored courses aimed at both novice students and seasoned technicians. This training is essential for building practical skills that not only enhance individual careers but also strengthen team performance across the industry.
Frequently Asked Questions
What is the focus of the courses offered by BDR and PPATEC?
The courses focus on growing service line profitability and improving HVAC technicians' skills, enhancing customer communication and service delivery.
Who can attend the training courses?
The courses are designed for both business owners and HVAC technicians and are suitable for participants of all skill levels.
When will the courses take place?
The Managing & Growing Service Profitably course is set for February 25-26, 2026, and the Top Gun Technician Excellence course is on March 31-April 1, 2026.
What is the significance of these training courses?
They aim to equip HVAC professionals with essential skills that lead to increased profitability and improved customer service quality.
How can I register for the courses?
Registration can be completed through the BDR website, providing a convenient way for participants to secure their spots.
