Attune Insurance's Prestigious Achievement
Attune Insurance, an integral part of EverPeak, has demonstrated exceptional performance by securing three Silver Stevie Awards at the renowned Annual Stevie Awards for Sales and Customer Service. This significant recognition highlights the company’s commitment to revolutionizing customer service in the insurance sector.
Unmatched Response Speed and Service
The accolades come as judges praise Attune for its remarkable blend of efficiency, innovative technology, and a human-centric service approach. Notably, Attune’s response speed is reported to be up to twenty times faster than the industry average. This stunning achievement enables brokers to address client inquiries almost instantaneously.
Attune’s impressive ability to respond to 80% of customer inquiries within just 30 seconds not only enhances customer satisfaction but also streamlines operations for brokers, allowing a significant reduction in response times. The efficiency in processing inquiries has positioned Attune as a leader in setting new service standards within the insurance sector.
Creating a Stronger Future Together
In a strategic move to consolidate its strengths, EverPeak recently announced a unified leadership team merging Attune with Method Insurance. This strategic alignment underlines their commitment to integrating advanced technology with robust human expertise, providing impactful solutions to challenges faced by the insurance industry, particularly around placing hard-to-insure risks and minimizing administrative complexities.
Testament to a Productive Workplace
The recognition received at the Stevie Awards is just one indication of Attune's unwavering dedication to excellence. Nicholas Brett, the Head of Operations, reflected on this achievement, highlighting how merging the strengths of Attune’s cutting-edge technology with the extensive experience of EverPeak is central to creating insurance solutions that truly benefit brokers and their clients.
Additionally, the organization's culture is characterized by a commitment to employee engagement, which is intricately linked to customer satisfaction. Their enviable employee retention statistics reflect the effectiveness of initiatives that keep team members motivated and connected to their company’s mission.
Attune's Established Reputation
This latest award marks the second consecutive year that Attune has been honored at the Stevie Awards, underscoring their consistent delivery of outstanding service quality in the insurance domain. Furthermore, the recognition of being Great Place to Work Certified, alongside accolades for being recognized as one of the Best Places to Work in New York City by Built In, solidifies their reputation as an employer of choice.
About Attune Insurance
Attune’s mission is to empower insurance brokers enabling them to serve small businesses throughout America with greater efficiency and profitability. The company launched in 2016 with a goal to innovate the insurance industry. By simplifying policy creation with intelligent technology and analytics, Attune is transforming traditional practices. Their user-friendly platform offers a comprehensive range of exclusive property and casualty insurance products, including EverPeak Workers' Comp, designed to meet diverse client needs effectively.
About EverPeak Insurance
EverPeak Insurance specializes in providing workers' compensation insurance tailored for businesses across the nation. With over a century of industry experience rooted in high standards of underwriting and risk management, EverPeak positions itself as a reliable partner in protecting businesses from complex risks. Their commitment to collaborating with insurance brokers further strengthens their mission to provide superior protection to businesses that require it most.
Frequently Asked Questions
What awards has Attune Insurance recently won?
Attune Insurance has won three Silver Stevie Awards at the annual Stevie Awards for Sales & Customer Service.
What distinguishes Attune Insurance's customer service?
Attune is recognized for its rapid response times, achieving responses to 80% of inquiries within 30 seconds, significantly faster than the industry average.
What recent changes has EverPeak implemented?
EverPeak has unified its leadership team, combining expertise from Attune and Method Insurance to enhance service delivery and technological integration.
How does Attune Insurance support brokers?
Attune empowers brokers by providing tools that streamline operations, allowing them to serve small businesses more effectively and profitably.
What is Attune's corporate culture like?
Attune fosters a strong corporate culture that emphasizes employee engagement, leading to low turnover rates and high customer satisfaction.
