ASR Group Enhances Operational Network for Customer Excellence

ASR Group Optimizes U.S. Operational Network

The world's largest cane sugar refiner and marketer, owner of Domino Sugar, is making significant investments in its operations to enhance customer service and produce quality sweetener products sustainably and efficiently.

American Sugar Refining, Inc. (ASR), part of the ASR Group of companies, is executing strategic operational investments that are bolstering the sweetener company's ability to deliver exceptional service while enhancing efficiency. This effort underscores their ongoing commitment to adapt and grow within the sweetener industry.

Doug Romain, ASR's Senior Vice President and Chief Operating Officer, expressed the importance of their well-structured operational network. "Our strategically positioned network of operations is one of our core strengths. Staying ahead of evolving customer demands is essential to maintaining our competitive advantage," he commented. ASR's comprehensive strategy spans several years and encompasses major investments in acquisitions, new facility construction, expansions, modernization of existing assets, and process improvement projects aimed at strengthening their overall supply chain.

In the U.S., ASR aims to enhance its large-scale refineries by integrating more adaptable production facilities located strategically to meet the diverse needs of its clientele promptly. This agile approach allows ASR to provide a varied portfolio of sweetener products, catering to customer demands effectively.

In a significant move to reinforce its market position, ASR acquired ingredientsPLUS (IP), a sweetener company based in Rochester, NY, last year. This acquisition adds production facilities in Lakeville, NY, and Landisville, PA, broadening their service capabilities in the Northeast and Mid-Atlantic regions. Concurrently, ASR is investing in a new bulk transfer and liquid melt station in the Northeast, designed for efficiency with rail access and major transportation routes. Operations for this facility are anticipated to commence next year. Additionally, ASR is doubling the capacity of its Buffalo plant as part of ongoing improvements.

ASR's commitment to operational efficiency is exemplified by its transition to continuous operations at its Chalmette Refinery in Louisiana and the Baltimore Refinery in Maryland. These enhancements are expected to improve operational efficiencies and bolster sustainability across its facilities.

In alignment with its strategy for Northeast facilities investments, ASR has announced the closure of its Yonkers Refinery by the end of the year as part of a broader effort to streamline operations.

Rob Sproull, Senior Vice President of Sales, Marketing, and New Product Development, highlighted the ongoing commitment to customer-centric operations. "Throughout our history, we have made considerable investments and operational changes to meet our customers' sweetening needs. These recent changes are simply an extension of our continuous improvement journey to provide exceptional value and service to our customers. We will continue to operate large cane sugar refineries across the U.S. to meet customers' cane sugar requirements while also enhancing our capabilities with smaller, flexible operations to serve the Northeast and Mid-Atlantic regions effectively," Sproull explained.

About ASR Group

ASR Group, through its family of companies, is the world's largest refiner and marketer of cane sugar. It produces a comprehensive range of grocery, industrial, foodservice, and specialty sweetener products. The group operates six sugar refineries across North America located in New York, California, Maryland, Louisiana, Canada, and Mexico. Additionally, it owns and operates sugar refineries in the United Kingdom, Portugal, and Italy through a joint venture. Furthermore, the group manages sugarcane farms and mills in Mexico and Belize. ASR Group's renowned brand portfolio includes Domino®, C&H®, Florida Crystals®, Redpath®, Tate & Lyle®, Lyle's®, Sidul®, and Whitworths Sugar. The group also encompasses Tellus®, a compostable tableware and foodservice product made from sugarcane and plant fibers.

Frequently Asked Questions

What is ASR Group's recent operational strategy?

ASR Group is focusing on optimizing its operational network through strategic investments and acquisitions to enhance efficiency and customer service.

Why did ASR Group acquire ingredientsPLUS?

The acquisition of ingredientsPLUS helps ASR to expand its production capabilities and better serve its customers in the Northeast and Mid-Atlantic regions.

What is the significance of transitioning to continuous operations?

This transition at the Chalmette and Baltimore refineries aims to enhance operational efficiency and overall sustainability for ASR Group.

What products does ASR Group offer?

ASR Group offers a wide range of sweetener products including grocery, industrial, foodservice, and specialty sweeteners designed for various applications.

What will happen to the Yonkers Refinery?

ASR will close the Yonkers Refinery by the end of the year as part of its strategic efforts to streamline operations and improve services.

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