Arrivia Acquires Bon Voyage Travel for Enhanced Luxury Services
In a strategic move to elevate its position within the luxury cruise industry, Arrivia has successfully acquired Bon Voyage Travel. This collaboration combines Arrivia's extensive global travel technology and loyalty program expertise with Bon Voyage Travel's passionate advisory service model. Together, they aim to provide an unparalleled luxury cruise experience for their clients.
Strengthening Luxury Cruise Expertise
The partnership brings significant advantages to both businesses. Bon Voyage Travel, renowned for its advisor-led service and curated travel experiences, will continue to operate under its well-established brand. By merging with Arrivia, the agency can expand its reach through enhanced loyalty programs and technology that are integral to meeting client needs.
Leadership Continuity Ensured
Ryan Hansen, who has been the President of Bon Voyage Travel for over 14 years, will continue to lead the agency. His experience provides reassurance to clients and advisors alike, ensuring that the personalized service for which Bon Voyage is known remains a priority.
Preserving the Culture of Excellence
Mike Nelson, CEO of Arrivia, emphasizes the company's commitment to preserving the unique culture and service model of Bon Voyage Travel. "Luxury cruise is a relationship-driven business, and people and culture are everything," he remarked. This sentiment reflects Arrivia's intent to maintain the existing caliber of service while integrating advancements from its broader ecosystem.
Client-Centric Focus Enabled by Partnership
Bon Voyage Travel has cultivated a loyal client base through its dedication to personal cruise planning and exclusive access to premium sailings. Joining forces with Arrivia presents an opportunity for Bon Voyage to strengthen supplier relationships and enhance its offerings with the backing of a global network.
Leverage Combined Strengths for Growth
Ryan Hansen expressed optimism regarding the merger, stating, "Joining forces with Arrivia allows us to scale while remaining true to our core values. Our focus will stay on advisor excellence and fostering exceptional client outcomes. Arrivia's resources will enable us to thoughtfully expand and fortify our supplier partnerships."
A Legacy of Trust in Travel
Peter Evans, the founder of Bon Voyage Travel, has dedicated 50 years to building a reputable agency. He will remain involved in an advisory role to guide the future direction of the company. Evans shared, "Finding the right long-term partner was crucial. Arrivia resonates with our values surrounding service and integrity, ensuring Bon Voyage Travel's legacy continues while positioning us for growth."
Opportunities for Innovative Travel Solutions
With this union, Arrivia intends to not only maintain Bon Voyage Travel's client-focused model but also explore new opportunities across its loyalty programs. This integration will create multiple channels for enhanced travel experiences, ultimately delivering exceptional benefits and rewards to clients.
About Arrivia
Founded over 25 years ago, Arrivia specializes in developing travel loyalty programs for an array of prestigious clients, including hotels, resorts, and cruise lines. Their innovative approach enhances customer value through personalized travel options and exclusive pricing. The company's technology platform facilitates booking and marketing solutions tailored to drive growth and deliver notable rewards to members.
Frequently Asked Questions
What is the significance of Arrivia acquiring Bon Voyage Travel?
The acquisition enhances Arrivia's presence in the luxury cruise market by combining resources to improve offerings and client service.
Who will lead Bon Voyage Travel after the acquisition?
Ryan Hansen will continue as President, ensuring continuity in client relationships and service quality.
What are the main goals of the partnership?
The partnership aims to maintain high-touch service while leveraging Arrivia's capabilities to foster growth and strengthen supplier relationships.
How will the merger affect Bon Voyage Travel's operations?
Bon Voyage Travel will continue operating under its brand, focusing on luxury services while benefiting from Arrivia's technology and loyalty programs.
What type of clients does Bon Voyage Travel serve?
Bon Voyage Travel caters primarily to clients seeking premium and luxury cruise experiences, offering personalized travel planning and exclusive access.
