Applied Systems Introduces Exciting Innovations for Agencies
Applied Systems has made a significant announcement about new enhancements to its Digital Agency portfolio, reinforcing its leadership in the insurance technology industry. These newly unveiled features, showcased at a prominent industry event, are designed to revolutionize the insurance experience for agents, increasing both the efficiency and effectiveness of their workflows.
New Business Intelligence Features
The updated Digital Agency portfolio now boasts considerable advancements in business intelligence, prioritizing data accessibility. The refreshed Epic Dashboards simplify intricate data sets into user-friendly graphs and charts, making essential information much easier to access for various roles within the agency.
Improved User Security for Dashboards
With these updates, admin users gain the ability to manage access to custom dashboards, ensuring that only authorized personnel can view specific reports. This enhancement adds a valuable level of security for better data management and compliance.
Geographic Risk Mapping
The innovative risk maps deliver geographical insights about clients’ risks, aiding in strategic planning for customer visits and marketing initiatives. This visual approach enables informed decision-making based on current risk evaluations.
Streamlined Client History Access
New direct links within Epic Dashboards guide staff to essential sections of a client’s account, including Opportunities and Policies. This feature empowers team members to quickly act on actionable insights derived from the displayed data.
Clear Data Integrity
Each dashboard provides explanations of data sources and analytical methods, fostering confidence among users regarding data reliability. This level of transparency is crucial for enabling informed business decisions.
Improvements in Commercial Lines Functionality
To further assist insurance agencies, Applied has revamped its commercial lines workflows. These enhancements are aimed at seamlessly connecting various activities within the Applied Epic ecosystem, significantly cutting down on manual labor required for renewals.
Automated Activity Tracking
Submission activities from Indio are automatically logged as Activity Notes in Applied Epic, removing the hassle of having to switch between multiple systems. This integration not only saves time but also ensures data accuracy.
Better Certificate Holder Management
During renewal periods, agencies can now efficiently gather information on certificate holders using Indio, which is then automatically updated in Applied CSR24. This vital upgrade saves time and reduces errors that can arise from outdated information.
Renewal Processing Insights
Applied has rolled out new reporting capabilities that monitor the time staff spend on processing renewals. This insight allows agencies to pinpoint workflow bottlenecks, paving the way for improvements and enhanced efficiency.
Core Servicing Automation for Greater Efficiency
The latest changes to core management systems focus on reducing repetitive tasks. By integrating Artificial Intelligence (AI) and rethinking user experiences, these innovations represent a significant step toward automation.
AI-Powered Email Summaries
As emails are attached to Applied Epic, staff can use AI to condense conversations into concise notes linked to relevant activities. This functionality helps maintain clarity and organization in communications.
A Fresh Mobile Experience
The Applied Mobile application has been comprehensively redesigned, offering a more streamlined look and easier navigation. This upgrade ensures that agents can quickly access critical information and manage policies on the go.
Advanced Commission Tracking
New features for handling multi-term producer commission structures in Applied Epic simplify the payment process, ensuring timely and accurate compensation for producers while eliminating the need for tedious manual tracking.
Real-Time Financial Snapshots
The newly introduced Daily Balance Dashboards provide up-to-the-minute insights into transactions, enabling finance teams to manage daily activities across various vendors more efficiently, ensuring transparency in financial oversight.
Conclusion
In conclusion, Applied Systems shows its commitment to enhancing the insurance landscape by providing agencies with powerful tools that encourage connectivity and automation in their workflows. As Anupam Gupta, the chief product officer, noted, the aim is to help agents shift their focus from repetitive tasks to building client relationships and growing their businesses.
Frequently Asked Questions
What are the main innovations introduced by Applied Systems?
Applied Systems introduced enhancements in business intelligence, commercial lines workflows, and core servicing automation to streamline agency operations.
How do the new features enhance user experience?
The updates provide improved accessibility to data, automated processes, and AI-powered features that simplify workflows and increase efficiency.
Are the updates secure for user data management?
Yes, the enhancements include features that allow admin users to regulate access to sensitive dashboards, ensuring data security.
How can agencies benefit from these innovations?
Agencies can expect reduced time spent on administrative tasks, allowing them to focus more on customer service and business growth.
What role does AI play in the new updates?
AI powers features like email summarization and data analysis, providing users with quick insights and automating repetitive tasks for greater efficiency.
