Epic Dashboards Enhancements and Their Impact
Applied Systems has significantly deepened its commitment to customer data intelligence with the latest innovations in Epic Dashboards. This interactive reporting and analytics tool integrated into Applied Epic is designed to transform raw data into actionable insights. Alongside these enhancements, the company has also launched the Epic Dashboards Admin Certification Program aimed at empowering users with skills to create customized dashboards and implement them throughout their organizations.
Empowering Agencies with Enhanced Features
Epic Dashboards is designed to democratize access to a wealth of data found within Applied Epic. By offering tailored visualizations, it allows agency staff to easily explore their business performance. The enhancements introduce vital information across various roles in a straightforward visual format, helping users to delve into their operations, track workflows, and ultimately improve client experiences. New dashboards and optimized navigation tools are set to enrich agencies' operational efficiency and promote sustainable growth.
Key Features of Epic Dashboards
One of the standout features is the Client Contracts and Services Dashboard. This tool provides a centralized view of client obligations, enabling users to monitor the status of services and contracts effectively. Users can quickly grasp the health of client relations and manage their responsibilities efficiently.
The Custom Home Dashboard allows flexibility with options for users to choose between a standard or a personalized dashboard. This facilitates instant access to the most important data such that attention can be focused on urgent tasks without delay.
The updated Drop-Down Menu simplifies navigation across dashboards and areas like favorites and folders. This means users can spend less time clicking and more time focusing on insights that matter.
Deep Insights with Claims and Risk Maps
Enhancements also include Claims Dashboards, enabling users to track claims more thoroughly. This includes insights into types of claims, loss ratios, and other relevant patterns which replace the need for manual tracking, fostering a better understanding of claims activity within their business.
Moreover, the introduction of Client and Risk Maps presents geographical data visually, allowing agencies to make informed marketing decisions and optimize visits to clients. The mapping functionalities help visualize client distribution and assess geographical risks, ensuring comprehensive client coverage.
Admin Certification Program
The Epic Dashboards Admin Certification Program has been designed to enhance data literacy among users, ensuring they make the most of the powerful capabilities that Epic Dashboards offers. This program mixes hands-on training with theoretical education on best practices in data utilization, creating knowledgeable in-house experts. The training is conducted via live webinars, collaborative projects, and mentorship from industry experts, ensuring a comprehensive learning experience.
Participants from the program have expressed high satisfaction regarding the learning process. For instance, Danielle Lardeo, a Commercial Lines Insurance Agent, shared her positive experience and recommended the program to anyone responsible for managing dashboards within their agencies. She highlighted the effectiveness of the practical learning approach and the expertise of the instructors.
Future Growth and Data-Driven Decisions
Anupam Gupta, the chief product officer at Applied Systems, emphasized the importance of the recent enhancements. He stated that these features provide sharper visibility into business trends, health, and client activities. By improving role-based insights and pairing them with expert training from the Certification Program, Applied is equipping its customers with the tools necessary for quick adaptation to market changes and for future growth.
Frequently Asked Questions
What are Epic Dashboards?
Epic Dashboards are interactive reporting and analytics tools embedded in Applied Epic, designed to transform data into actionable insights for agencies.
What is the purpose of the Admin Certification Program?
The Admin Certification Program aims to enhance users' data literacy and skills in managing and creating dashboards effectively within their organizations.
How do the new features improve agency operations?
The features offer streamlined navigation, better tracking capabilities, and enhanced visualizations, promoting effective decision-making and operational efficiency.
Who can benefit from the new dashboard enhancements?
Agency staff at various roles can benefit from the new features, as they provide tailored insights into their specific business needs and functions.
How can agencies implement the changes to Epic Dashboards?
Agencies can utilize the training provided in the Admin Certification Program to implement the new changes and make the most of their dashboard functionalities.
