Amae Health Earns Best in Business Recognition
Amae Health, a pioneering outpatient care provider focused on severe mental illness, has received a prestigious accolade from Modern Healthcare, being recognized as a winner in the 2025 Best in Business awards specific to the realm of Patient Engagement & Experience. This recognition showcases organizations that demonstrate excellence and innovation in healthcare, ultimately highlighting their invaluable contributions to improving the patient care landscape.
Innovative Model Catering to Severe Mental Illness
Amae Health is committed to transforming the healthcare experience for the 15.4 million individuals living with severe mental illness (SMI). This demographic is often marginalized by conventional healthcare systems, thereby necessitating a specially designed model that prioritizes dignity, respect, and humanity at its core.
In a groundbreaking initiative, Amae's clinic design has been developed in collaboration with experts from the health and wellness hospitality industry. By incorporating Zen design principles that promote calmness and a sense of belonging, Amae integrates a hospitality-centric service approach to its mental health care, fundamentally changing how patients interact with service providers.
Embracing Technology to Enhance Patient Experience
At the heart of Amae's strategy is a robust utilization of technology aimed at personalizing the care journey. The company employs a proprietary, AI-powered clinical platform that enriches the patient experience by offering clinicians real-time insights at the point of care. This digital innovation effectively lightens the administrative workload, allowing providers to devote more time to their patients. Additionally, Amae is set to launch new patient-oriented tools that will further enhance engagement and continuity throughout the care process.
According to Stas Sokolin, CEO of Amae Health, "Our commitment to providing an exceptional patient experience is fundamental to effective mental health care. We prioritize treating our members with dignity to foster trust and create an environment where healing can thrive. This hospitality-driven attitude is reflected not just within our clinic spaces but also in the interactions between our staff and members.”
Achievements in Patient Engagement
Amae’s unique blend of compassionate care and innovative technology has yielded outstanding results, surpassing industry benchmarks significantly:
- Exceptional Engagement: Amae has recorded an impressive 79% engagement rate, far exceeding the national average of approximately 30%.
- Create Top-Tier Satisfaction: The organization boasts a remarkable Member Net Promoter Score (NPS) of 89, showcasing high levels of member satisfaction.
- Innovation in Efficiency: Utilizing sophisticated AI transcription and clinical automation systems, Amae can automate up to 90% of documentation processes. This innovation saves clinicians nearly two hours each day, enabling them to focus more on patient interaction.
Dan Peres, President of Modern Healthcare, remarked, "Organizations like Amae Health illustrate progressive care models and creative solutions that propel the healthcare industry forward. Their measurable impact is redefining possibilities in care delivery and operational efficiency."
The complete compilation of award recipients is featured in the January 12, 2026 edition of MH magazine, with detailed profiles of honorees available online.
About Amae Health
Amae Health is dedicated to ensuring that the 15.4 million Americans affected by severe mental illness (SMI) can lead stable and fulfilling lives. Their innovative outpatient care model harmonizes compassionate, in-person psychiatric services with comprehensive support, including primary care, therapy, health coaching, and peer support. By addressing physical, mental, and social needs together, Amae empowers its members to flourish, rather than merely survive.
Frequently Asked Questions
What is Amae Health known for?
Amae Health specializes in outpatient care for individuals with severe mental illnesses, focusing on patient engagement and experience.
Why was Amae Health recognized by Modern Healthcare?
The company received recognition for its innovative approach to patient engagement and its successful outcomes in patient experience and satisfaction.
How does Amae Health integrate technology into its services?
Amae Health uses an AI-powered clinical platform to enhance the patient experience and streamline documentation processes for providers.
What are the components of Amae Health's care model?
Amae Health combines psychiatric care with additional support services such as primary care, therapy, health coaching, and peer support.
What is the significance of the 2025 Best in Business Award?
This award recognizes organizations that excel in innovation, efficiency, and patient care, highlighting their positive impact on the healthcare ecosystem.
