Amadeus and Shiji Unite for Enhanced Hotel Tech Solutions
This partnership simplifies vendor management and aligns support, enabling hoteliers to license essential solutions from a single provider.
Amadeus and Shiji are set to enhance their collaboration by promoting and facilitating the licensing and referral of their top-tier solutions. This initiative aims to provide hoteliers with a comprehensive portfolio of high-quality technologies, including acclaimed products such as the Shiji Daylight PMS, Infrasys POS, Amadeus HotSOS, Amadeus Delphi, Amadeus iHotelier, and the Amadeus Central Reservation System (ACRS), among others.
With this alliance, Amadeus and Shiji are creatively integrating their offerings to provide greater value to the hospitality sector, addressing ongoing industry challenges such as fragmentation, connectivity, and personalization. The new integration of ACRS is designed to offer single-image integration at an attribute level, transforming ACRS into the master record for inventory, rates, and availability. This setup empowers hoteliers to create more personalized guest experiences and merchandising strategies.
Key Advantages for Hoteliers
This collaboration is tailored to support hotels through various benefits, including:
- Integrated Technology Suite: Hoteliers can access a complete stack of solutions that span property management, point of sale, central reservations, sales and catering, and overall hotel operations with advanced integrations.
- Boosted Topline Sales: Utilizing the unique single-image integration at attribute or room-type levels allows hoteliers to expand their channel reach and enhance merchandising and upsell strategies.
- Simplified Vendor Management: Hotels can manage their technology needs through a single provider, fostering a unified approach to first-line service and support. For example, Shiji Daylight PMS can be licensed through Amadeus and bundled with other Amadeus offerings, or the Amadeus Delphi & HotSOS suite can be licensed via Shiji and partnered with Daylight PMS.
- Enhanced Global Service: With the expansive global footprint of Amadeus and Shiji, hotels will receive extensive support and a smooth experience across different markets.
- Increased Efficiency and Innovation: By leveraging the most sophisticated solutions available today, hotels can centralize their preferred technology partners and improve their purchasing power, leading to more cohesive support and service.
Kevin King, CEO of Shiji International, expressed enthusiasm about the partnership: "We are excited to work with Amadeus to deliver a global solution that empowers hotels with cutting-edge technology and seamless support. This collaboration ensures that hotels have access to the most advanced tools available, all within a fully connected ecosystem."
Francisco Pérez-Lozao Rüter, President of Hospitality at Amadeus, added, "With this alliance, we are redefining how hotels access and use technology. By integrating our products and expertise with Shiji’s solutions and providing new single-image integrations, we are delivering an unparalleled solution that addresses historical fragmentation and brings together the best in property management, point of sale, central reservations, sales and catering, and hotel operations technologies."
About Amadeus
Amadeus enhances the travel experience through fostering innovation, creating partnerships, and promoting responsibility towards people, destinations, and the planet. Their technology is at the forefront of the travel and tourism industry, fostering a more connected ecosystem that includes various stakeholders from startups to significant industry players and government bodies.
The organization is dedicated to making travel a force for good, concentrating on the social and environmental impact of travel. They aim to ensure that every journey contributes positively to global communities. Amadeus is recognized as an IBEX 35 company listed on the Spanish Stock Exchange under AMS.MC and has been featured in the Dow Jones Sustainability Index for over a decade.
About Shiji
Shiji stands out as a global technology company dedicated to providing transformative solutions for the hospitality industry, ensuring smooth operations day and night for hoteliers. Built on the Shiji Platform, their cloud-based portfolio encompasses property management systems, point-of-sale solutions, guest engagement tools, distribution channels, payment systems, and data intelligence services, serving over 91,000 hotels, including numerous major chains worldwide.
Employing more than 5,000 professionals globally, Shiji has earned the trust of leading hotel operators by delivering technology that aligns with the industry's continuous pace. Although Shiji primarily focuses on hospitality, their technology also supports clients in food service, retail, and entertainment in selected regions.
Frequently Asked Questions
What is the focus of the partnership between Amadeus and Shiji?
The partnership aims to offer hoteliers a comprehensive suite of technology solutions that streamline operations and enhance guest experiences.
What type of products do Amadeus and Shiji offer?
They offer a variety of products including property management systems, point-of-sale solutions, central reservations systems, and more.
How does this partnership benefit hotels?
This collaboration simplifies vendor management, enhances personalization, and boosts sales through integration and support.
Who are the key figures in the companies involved?
Kevin King and Francisco Pérez-Lozao Rüter are the CEOs that shared insights on the partnership's goals and benefits.
What is Shiji’s global presence?
Shiji operates in various markets across the globe, providing technology solutions to over 91,000 hotels, emphasizing their support for the hospitality industry.
