Air Canada's Latest Innovation with Travelport+
In a significant step towards enhancing its digital footprint, Air Canada has partnered with Travelport to launch its NDC (New Distribution Capability) platform. This collaboration allows Air Canada's extensive range of NDC content to be accessible to Travelport-connected travel agencies and management companies, thereby revolutionizing how travel is booked and managed.
Unlocking New Opportunities for Travel Agents
Keith Wallis, the Managing Director of Customer Digital and Distribution at Air Canada, describes this launch as a pivotal moment in the airline's digital transformation. With enhanced retail-ready content available on Travelport+, agents can now explore and offer personalized travel experiences tailored to the needs of travelers. This partnership underscores Air Canada's recognition of the vital role of travel trade partners in their success.
Global Availability and Benefits
This groundbreaking NDC content availability extends beyond just Canada and the United States; it will also cater to agents in Australia, Brazil, and various European countries including France, Germany, and the United Kingdom. Travelport serves as a multi-source content provider, allowing travel agents to swiftly compare and book Air Canada’s offerings in a streamlined interface. Agents can benefit from improved booking speeds, which are now 23% faster, significantly enhancing their productivity.
A Stronger Partnership for Enhanced Services
Damian Hickey, Global Head of Travel Partners at Travelport, highlights the fruitful partnership with Air Canada, expressing delight in expanding their collaborative efforts. This initiative will allow travel agents to tap into Air Canada’s extensive resources, driving revenue growth and catering to customer preferences through better personalization and improved service offerings.
About Air Canada and Travelport
Air Canada stands as the largest airline in Canada, conducting operations to over 180 airports worldwide. The airline not only serves as the nation's flag carrier but also as a prominent member of Star Alliance, enhancing its global reach. Customers can enjoy the benefits of Air Canada's Aeroplan loyalty program, which provides numerous opportunities to earn and redeem points across a multitude of airline partners and services.
Travelport, on the other hand, acts as a global technology hub that facilitates travel bookings globally. With its new platform, Travelport+, it continues to innovate in the travel booking sphere, enhancing connections between buyers and sellers, making travel transactions more efficient and accessible.
Looking Forward
As Air Canada and Travelport join forces, the possibilities for the future of travel booking appear endless. Travelers can anticipate more personalized experiences from travel agents, who now have access to richer content and services through this new NDC platform. This partnership not only represents a technological advancement but also a commitment to customer satisfaction and better travel solutions.
Frequently Asked Questions
What does NDC stand for in the context of Air Canada and Travelport?
NDC stands for New Distribution Capability, which enables airlines to distribute their products more effectively through travel agencies and other platforms.
How does the new partnership benefit travel agents?
The partnership allows travel agents to access Air Canada's latest offerings and provides tools to make the booking process quicker and easier, enhancing customer experiences.
In which countries is Air Canada's NDC content available?
It is available in several countries, including Canada, the United States, Australia, Brazil, various European nations, and more.
What is Travelport+?
Travelport+ is a modern retail platform designed for travel agents that provides a seamless experience to search, compare, and book travel services.
What is Air Canada's commitment regarding sustainability?
Air Canada has set a long-term goal of achieving net-zero greenhouse gas emissions by 2050, reflecting its commitment to environmental sustainability.
