Annual Impact Report Highlights Community Engagement and Progress
This report reveals measurable gains in trust, participation, and access to clinical trials amid challenges in the healthcare sector.
Acclinate has released its annual NOWINCLUDED impact report, which shines a light on the significant strides made in community engagement. Covering the outreach to 20 million people, the report demonstrates how building trust led to meaningful health actions, even amidst resistance to diversity and equity in the healthcare industry.
The report, entitled Built on Our Trust, Backed by Science, Driven by You, details results from Acclinate's NOWINCLUDED community platform. Despite external pressures, the report showcases notable participation rates in health education, clinical research preparedness, and peer support initiatives. It emphasizes that inclusive research not only enhances data quality but also assists in meeting care needs effectively.
"Communities have long understood that trust is gained through reliability and mutual respect," said Tiffany Whitlow, Co-Founder and Chief Development Officer of Acclinate. "When individuals feel acknowledged, well-informed, and included, they actively engage in their health decisions. This sentiment remains unchanged despite the varying opinions of regulators and leaders in the field."
Significant Findings from the Report:
- 251,000 community members accessed health education resources tailored to specific health themes, indicating a robust demand for culturally relevant information.
- Over 4,300 proactive in-app actions took place, including discussions, wellness challenges, and peer interactions.
- 6,000 new members joined health circles that focus on various topics like heart and mental health, cancer advocacy, and gut health.
- 3,886 community members provided feedback through surveys collected at 91 events, both in-person and digital.
- The insights revealed that approximately 64% of participants had never been invited to engage in a clinical study, which highlights a critical gap in research outreach.
The report also sheds light on advances in addressing systemic obstacles to care access. A significant percentage of participants reported issues related to healthcare costs and insurance coverage. In response, Acclinate is working on initiatives to provide financial assistance and enhance resource accessibility. Moreover, 32% of participants encountered challenges in identifying trustworthy healthcare providers, prompting the need for expanded educational content. Additionally, the feelings of being overlooked in clinical settings were reported by 21% of respondents, leading to new opportunities for community storytelling within the NOWINCLUDED platform.
In 2025, Acclinate expanded its narrative-driven approach, using personal health stories to create engagement across various health communities, including those focused on cardiovascular diseases and chronic illness support. These narratives not only complement clinical information but also build confidence, mitigate feelings of isolation, and promote follow-up care and research consideration.
Shayla Wilson, Head of Integrated Strategy and Community Experience, stated, "Our experiences in 2025 highlighted that early community engagement fosters partnership and, consequently, participation. The outcomes documented in this report illustrate the steadfast trust built through accountability and sustained community presence."
Looking forwards, Acclinate aims to empower one million community members to make informed health decisions while continuing to advocate for diverse participation in clinical research through lasting community collaborations.
About Acclinate
Acclinate is a pioneer in health equity, dedicated to enhancing diversity in clinical research by merging community engagement with cutting-edge technology. Through its NOWINCLUDED digital health community and e-DICT™, an inclusive enrollment platform, Acclinate enables sponsors and research teams to foster trust, increase diverse participant involvement, and create studies that meet genuine community needs. Their initiatives focus on cultural relevance, transparency, and building enduring partnerships with the communities they serve.
Frequently Asked Questions
What is the focus of Acclinate's impact report?
The report highlights community engagement and measurable health actions taken by participants to enhance health equity.
How many community members participated in the survey?
A total of 3,886 community members completed health surveys during various events.
What are some barriers faced by community members in accessing care?
The report identified cost-related issues and difficulties in finding trustworthy healthcare providers as significant barriers.
What approach did Acclinate take to enhance community engagement?
Acclinate used personal health stories to foster engagement and build trust within specific health communities.
What future goals does Acclinate aim to achieve?
Acclinate strives to empower one million community members to take informed health actions and support representative clinical research.