WellSky Partners with Connect 211 to Enhance Community Resource Access
Collaboration for Community Empowerment
WellSky, a prominent company in health and community care technology, has recently joined forces with Connect 211, a leader in community resource search engines. This partnership is designed to transform how social services providers engage with their communities by creating more accessible and mobile-friendly online resources.
Improving Access to Social Services
Dialing 211 serves as a gateway to a vast collection of local resources and services across the country. Annually, over 23 million calls are made to access essential services from more than 200 agencies, largely supported by nonprofit organizations. Maintaining and updating information to keep it current can be a daunting task for local 211 centers, making this data-sharing initiative even more critical.
Quotes from Leadership
Skyler Young, CEO of Connect 211, shared the vision behind this partnership beautifully: “We’ve expanded our reach to millions of people and are committed to sharing these invaluable resources throughout every community.” This sentiment reflects not just a business collaboration, but an ambition to enhance lives nationwide.
The Power of Integration
Through the integration between WellSky and Connect 211, social service organizations can now list their resources in a user-friendly online directory. This system ensures that any updates made in the WellSky Community Services database are instantly reflected in the resource directory, enabling users to successfully find the latest information from their smartphones or computers.
User-Friendly Technology
This innovative technology ensures ease of access for everyone, including individuals with limited technical abilities or language barriers. Customizable search categories tailored to community needs enhance users' experiences, ensuring that they can easily find the resources relevant to them.
Enhanced Service Delivery
Notably, this advanced service setup requires no web development or IT work from clients, allowing organizations to swiftly hit the ground running. This means social service providers can distribute essential information broadly, utilizing various channels, including social media, SMS, and chatbots.
Addressing Social Determinants of Health
Bill Miller, the CEO of WellSky, emphasizes the importance of this partnership, saying, “This new collaboration is a significant step towards building a world where health becomes equitable and accessible.” The integration aims to tackle the social determinants of health affecting individuals' well-being, such as access to resources critical to their everyday lives.
The Significance of Timely Information
In a world where over 60% of health is influenced by outside factors like food, employment, and housing, bridging the gap between these resources and the people who need them is essential for reducing health disparities. The WellSky-Connect 211 partnership is a solution to address these issues head-on.
About WellSky
WellSky stands out as one of the largest healthcare technology companies in the U.S., known for promoting intelligent and coordinated care. Its software and services cater to over 20,000 client sites, encompassing a wide network from hospitals to community organizations. WellSky's innovation and commitment to community care aim to foster thriving health environments across the nation.
About Connect 211
Connect 211 offers a state-of-the-art search engine for community resources and enables 211 services to streamline resource visibility online. By making their software open source, they ensure flexibility and interoperability with various partners, thus broadening access to essential social services.
Frequently Asked Questions
What is the main goal of the WellSky and Connect 211 partnership?
The primary goal is to improve the accessibility of community resources through better data sharing and a user-friendly online directory.
How does calling 211 help individuals?
Dialing 211 connects individuals to a wide range of local resources and services, ensuring they receive the help they need.
What types of organizations can benefit from this partnership?
Social services providers, nonprofits, and community organizations can all benefit from increased visibility and accessibility to vital resources.
Is any technical expertise required to use this new system?
No, the integration is designed to be user-friendly, requiring no IT or web development skills from users.
Why is addressing social determinants of health important?
Addressing social determinants is crucial for promoting overall health and reducing disparities among individuals in different communities.
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