PSE&G Gas Bill Decrease: A Win for Customers and Savings
PSE&G Reduces Gas Bills by 5% for Customers
PSE&G is thrilled to announce a significant reduction in gas bills for its residential customers starting from a specified date. This change comes as a direct result of less volatile commodity prices and effective cost management strategies implemented by the utility company. The effort is aimed at providing customers with some much-needed price relief, especially in today's challenging economic climate.
Understanding the New Gas Rates
Thanks to approval from the Board of Public Utilities, the Basic Gas Supply Service (BGSS) rate will see a decrease of nearly 7 cents per therm. This adjustment brings the cost down to approximately 32.8 cents per therm. It’s essential to note that this BGSS rate does not allow utilities to profit; it merely reflects the actual price utilities pay for gas. This reduction will trigger an overall decrease of around 5% on the typical monthly gas bill for residential customers.
Monthly Savings for Average Users
For those PSE&G customers who consume an average of 100 therms each month, the expected monthly gas bill will now be about $104, showcasing a reduction of around $6. These savings can make a noteworthy difference for families, enabling them to allocate their finances more effectively.
Commitment to Customer Support
PSE&G remains dedicated to managing costs while enhancing the reliability of its gas system. Over the past decade, they have invested significantly into upgrading 2,245 miles of aging gas infrastructure aimed at boosting safety and customer service. With gas rates consistently among the lowest in their service area, PSE&G stands as a reliable provider during times of fluctuating market prices.
Support Programs for Customers
In response to the economic challenges faced by many customers, PSE&G encourages those in need to explore available assistance programs. Their team actively engages with customers through community outreach to provide information about financial resources such as LIHEAP and the New Jersey Universal Service Fund, which can help ease utility payment burdens. Recently, PSE&G supported over 100 community events aimed at educating customers about these opportunities.
In 2023, over 200,000 customers benefited from energy assistance programs, totaling $218 million, showcasing PSE&G's commitment to community support. They also successfully forgave $92 million in outstanding balances through their Fresh Start Program, helping even more customers to achieve financial stability.
Energy Efficiency and Payment Plans
PSE&G promotes a range of energy efficiency programs designed to assist customers in managing their energy consumption and expenses. Customers can also benefit from the Equal Payment Plan (EPP), which allows them to spread their energy costs across equal monthly payments, making budgeting more manageable.
Contacting PSE&G for Assistance
Customers who require assistance or have concerns regarding their bills are encouraged to reach out through various channels, including the PSE&G website, mobile application, and dedicated helpline. For any inquiries regarding media relations, PSE&G provides specific contact numbers to ensure quick and efficient service.
About PSE&G
PSE&G, as the oldest and largest gas and electric public utility in its region, has been recognized numerous times for excellence in service reliability and customer satisfaction. With accolades such as the 2022 Edison Award and multiple ENERGY STAR Partner of the Year titles, PSE&G continues to lead in both service delivery and sustainability initiatives.
As a subsidiary of Public Service Enterprise Group Inc., PSE&G plays a pivotal role in advancing a clean energy future while maintaining its reputation for delivering superior service to both residential and business customers.
Frequently Asked Questions
What is the percentage decrease in gas bills announced by PSE&G?
PSE&G announced a 5% reduction in gas bills for residential customers.
When does the new gas rate take effect?
The new gas rate will take effect on a specified date, which was announced by PSE&G.
How much will the average customer save on their monthly bill?
Customers using an average of 100 therms per month will save about $6 on their monthly bill.
What programs does PSE&G offer for customers needing assistance?
PSE&G offers several assistance programs, including LIHEAP and the New Jersey Universal Service Fund, to help customers manage their utility bills.
What has been PSE&G's investment in infrastructure?
PSE&G has upgraded over 2,245 miles of aging gas infrastructure to enhance safety and reliability for its customers.
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