MKBHD Faces Backlash Over High Subscription for New App
MKBHD Responds to Criticism Over New Wallpaper App
Renowned tech YouTuber Marques Brownlee, widely recognized as MKBHD, has stepped forward to address the criticism directed at his newly launched wallpaper app, Panels. This reaction comes after many users expressed concerns about the app's pricing and potential data privacy issues.
Background of the App Launch
Panels was unveiled recently, coinciding with the release of the iPhone 16. Brownlee discussed the app and its features during his recent video reviews, drawing significant attention as he typically does with new tech products. Following the launch, he took to X, previously known as Twitter, to respond to the backlash, emphasizing the importance of engaging with user feedback.
User Feedback and Reassurances
MKBHD acknowledged the feedback from users and expressed his commitment to making improvements. He stated, “Part of building in public is getting mass feedback immediately, which is pretty cool. It’s similar to the experience of releasing a video.” He assured users that they would find value in the premium version and promised to minimize ads for the free version, addressing concerns many users had regarding ad frequency.
App Features and Pricing
The Panels app offers access to a wide range of high-resolution wallpapers sourced from digital artists. However, users encountered problems related to app security, including frustrating ad experiences and concerns over data confidentiality. The app offers two subscription tiers: Panels, priced at $11.99 per month or $49.99 annually, provides users with unlimited access to all wallpapers available in high resolution. Conversely, a basic version is available for free, although it only allows access to standard definition wallpapers after watching ads.
Criticism from the Community
In the days following the app's launch, several users took to social media to voice their dissatisfaction. They criticized the app for being ad-heavy and pointed out security flaws that resulted in paid wallpapers being available for free due to the app's vulnerabilities. Commenters expressed their disappointment, drawing unfavourable comparisons between Panels and other recent tech reviews, calling it a poorly crafted product.
Comparison with Other Tech Products
Users compared their initial reactions to Panels with those of other tech products like the Humane AI Pin and Rabbit R1, which MKBHD also reviewed unfavorably. Many felt that the issues with Panels reflected poorly on his brand, stating that it lacked the usual standards associated with MKBHD's releases.
Looking Ahead
With the criticism surfacing, MKBHD recognizes the importance of fine-tuning the app and ensuring a more secure user experience. Users are hopeful that the upcoming updates will address their concerns effectively and provide a valuable tool for wallpaper enthusiasts.
Frequently Asked Questions
What is the Panels app?
Panels is a wallpaper app created by Marques Brownlee that offers high-resolution wallpapers sourced from digital artists.
How much does the Panels app cost?
The app offers a monthly subscription of $11.99 or an annual fee of $49.99 for full access to its features.
What were users' main concerns about the app?
Major concerns included excessive ads, security vulnerabilities, and the app's overall high subscription price.
How did MKBHD respond to the criticism?
Brownlee reassured users that he values their feedback and intends to address the issues raised, including reducing ads in the free version.
What improvements can users expect?
Improved data privacy measures and reduced ad frequency are expected in future updates as MKBHD works to enhance the app's overall user experience.
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