Whatfix Launches ScreenSense: Transforming Digital Adoption with AI
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Revolutionizing Digital Adoption with AI
Whatfix, a leader in the Digital Adoption Platform (DAP) space, has made significant strides in 2024 by unveiling ScreenSense, a groundbreaking AI technology designed to reshape digital adoption. By focusing on enhancing user experience and increasing productivity, Whatfix aims to empower organizations through its innovative solutions.
Introducing ScreenSense
Whatfix's ScreenSense represents the next generation of AI technology integrated into its product suite, which includes DAP, Mirror, and Product Analytics. This technology is built on an advanced Computer Use model that replicates human interaction with graphical user interfaces (GUIs), making digital workflows more streamlined and intuitive.
With its unique and patented algorithms, ScreenSense has the capability to enhance user experiences by providing advanced detection, precise segmentation, and behavioral intelligence. These features help businesses optimize their digital tasks, making operations leaner and more effective.
What ScreenSense Means for Organizations
According to Khadim Batti, CEO and Co-Founder of Whatfix, ScreenSense is pivotal to their AI-driven digital adoption strategy. It simplifies how enterprises adopt technology by guaranteeing that users find interactions with software smoother and more engaging. This improvement in interaction aims not only to enhance productivity but also to maximize the return on technology investments.
In the rapidly evolving landscape of technological adoption, ScreenSense positions Whatfix at the forefront, ensuring users can harness the full potential of their digital tools. The integration of AI into their services is set to accelerate the pace at which organizations realize value from their software investments.
Achievements and Growth in 2024
2024 has been a landmark year for Whatfix, marked by substantial achievements that reflect its commitment to innovation. The company reported a remarkable 38% year-over-year revenue growth, alongside a 150% improvement in EBITDA since 2022. This performance underscores the robust market demand for its solutions.
Notably, Whatfix attracted 12 new Fortune 500 clients across various sectors, including banking, manufacturing, and technology. Furthermore, it enjoyed an impressive 111% Net Revenue Retention (NRR), reflecting strong customer loyalty and deeper integrations within enterprises.
Innovation and Future Directions
As Whatfix continues to fuel its innovation engine, it has introduced new features designed to enhance the existing DAP, Mirror, and Product Analytics. The company’s new AI capabilities, such as the "Ask Whatfix AI" conversational interface, empower users to gain deeper insights through simple interactions.
In addition, Whatfix is revolutionizing AI adoption in enterprises. By providing tools to track and enhance AI co-pilot usage, Whatfix ensures that organizations can leverage their technology investments effectively. The introduction of DAP on OS and enhanced capabilities for mobile adoption positions Whatfix as a robust player in the marketplace, enabling seamless technology transitions.
Recognitions and Partnerships
Whatfix solidified its status as a market leader in 2024 by earning numerous accolades for its innovative solutions and commitment to enterprise impact. Awards such as the ISG Paragon Awards and recognition by Gartner and IDC highlight the company’s excellence in AI innovation, analytics, and sustainability.
In a strategic move to expand its influence, Whatfix has established numerous partnerships with organizations like Deloitte and Capgemini. These collaborations reflect the company's efforts to build a comprehensive network that enhances its offerings and strengthens its industry presence.
Expanding Global Presence
Now equipped with $125 million in Series E funding, Whatfix is poised for further global expansion. The company is honing its focus on high-growth markets, particularly in North America, Europe, and regions in the Middle East and Southeast Asia. Targeting sectors like insurance, pharma, banking, and government services, Whatfix aims to deepen its foothold in these critical areas.
As it continues to innovate, Whatfix is committed to partnering with clients to unlock the full potential of their digital initiatives, moving towards a future where technology enhances user experience seamlessly.
About Whatfix
Whatfix is dedicated to enhancing the user experience of digital technologies by maximizing the return on investment for its clients. Its offerings comprise a comprehensive digital adoption ecosystem powered by cutting-edge AI solutions. Supporting over 700 global enterprises, including numerous Fortune 500 companies, Whatfix is consistently recognized as a valuable partner for driving application and software adoption.
Frequently Asked Questions
What is ScreenSense?
ScreenSense is an AI technology introduced by Whatfix that enhances the user experience by making digital workflows more intuitive and efficient.
How does ScreenSense improve digital adoption?
By utilizing patented algorithms for advanced detection and behavioral intelligence, ScreenSense helps organizations streamline processes and maximize productivity.
What achievements did Whatfix accomplish in 2024?
Whatfix achieved a 38% revenue growth, expanded its customer base with Fortune 500 clients, and maintained impressive net revenue retention rates.
What new features has Whatfix introduced?
New features include conversational AI capabilities and enhanced tools for monitoring AI adoption, specifically designed for enterprise needs.
How does Whatfix plan to expand its reach in the future?
Whatfix is focusing on high-growth markets, deepening its global presence, and establishing new partnerships to broaden its impact in various industries.
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