ibex Jamaica Hosts Heartwarming Back-To-School Event
ibex Jamaica Hosts Heartwarming Back-To-School Event
Recently, ibex, a renowned global provider of business process outsourcing and customer engagement technology solutions, held a magnificent event focused on supporting the children of its employees. This Back-To-School initiative took place at their Portmore location in Jamaica.
Event Overview and Significance
The event, aptly named Back-To-School with ibex, offered critical support to school-aged children of ibex employees as they geared up for the new academic year. The initiative was open to employees across all of the company’s locations in Jamaica, ensuring that parents who were sending their children to school for the very first time—and those with accomplished students in primary and secondary education—could participate. A highlight of the event was the presentation of the Special Country Manager's Award, which recognized the two top performers in the CXC exams, each receiving a brand-new laptop.
Leadership's Perspective on Education
In her remarks, Tamara Ricketts-Brown, the SVP of Operations and Country Manager for Jamaica, expressed the company's heartfelt dedication to education. “Education is the foundation of success, and we are delighted to help support our employees’ children as they begin their next school year,” she stated. Ricketts-Brown emphasized that ibex strives to foster an environment filled with the finest talent, top-notch training, an engaging culture, and advanced technology, which collectively helps deliver exceptional customer experiences for leading global brands. By integrating AI-enabled technology with their award-winning recognition programs and exciting career development opportunities, ibex ensures a rewarding experience for employees.
Acknowledgements and Achievements
ibex's commitment to creating a supportive work environment has not gone unnoticed. The company has earned accolades such as being recognized as the Best Place to Work for Women in Central America and the Caribbean and the Nearshore Company of the Year. Such recognitions reflect their strive for excellence and community support.
Growing Workforce and Opportunities
Currently, ibex is on an expansion journey, aiming to add 1,300 new agents in Jamaica over the next couple of months. This hiring initiative is set to support various client programs, serving some of the top brands across industries such as retail, technology, health and beauty, and transportation logistics. The diversity of roles available offers a great opportunity for individuals seeking growth and development in the workforce.
Empowering Community Engagement
This Back-To-School event is not just a testament to ibex's commitment to its employees but also an illustration of the company’s role within the community. By supporting education and providing necessary resources for students, ibex is truly enhancing the lives of families connected to the brand.
As ibex continues to drive innovation and excellence in customer engagement, it remains focused on nurturing its workforce with opportunities for personal and professional growth. The company is dedicated to fostering a positive workplace culture that empowers employees and, by extension, their families.
Frequently Asked Questions
What is the purpose of the Back-To-School with ibex event?
The event aims to support the school-aged children of ibex employees, ensuring they are well-prepared for the new school year.
Who is eligible to participate in the Back-To-School event?
All ibex employees across Jamaica are eligible to participate, including those with first-time school attendees and high achievers in primary and secondary levels.
What awards were given during the event?
The Special Country Manager's Award was given to the top two CXC performers, who each received a new laptop as recognition for their hard work.
What is ibex's impact on the community?
ibex actively engages with the community through programs that support education and family wellbeing, significantly benefiting the lives of their employees and their families.
How many new agents is ibex planning to hire?
ibex plans to hire 1,300 new agents in Jamaica to support various client programs in several dynamic industries.
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