Embracing Change: Military Families Settle During PCS Season
The Importance of PCS Season for Military Families
During the bustling months from May to September, military installations across the country experience a significant wave of activity as families transition to new communities. This period, recognized as Permanent Change of Station (PCS) season, marks the time when many military families relocate. For Corvias Property Management, this is not just a busy season; it is a pivotal moment for connecting with families embarking on this new journey.
Corvias Property Management Team's Role
According to Denise Hauck, the senior vice president of property operations for Corvias Property Management, the PCS season presents a crucial opportunity to prepare homes for new military families. The team focuses on ensuring a seamless experience for everyone involved, establishing solid relationships with incoming Army installation leadership, such as Garrison Command and local Military Housing Offices. This is essential for creating a welcoming and supportive environment.
Support for New Residents
Once families arrive, the leasing and maintenance teams are key players in facilitating their transition. The leasing staff guides residents through their new living spaces, explaining whom to contact for assistance and how to submit work orders. Additionally, they make sure families are aware of community features available to them at no extra cost, such as walking trails, pools, and fitness facilities. This comprehensive support is designed to enhance the community experience for the families.
Efforts from Maintenance Teams
Meanwhile, maintenance teams spring into action to ensure homes are ready for the next occupants. At Fort Liberty, for example, over 1,000 home turns were completed during the PCS season alone. Given the high demand—illustrated by the average occupancy rate of over 92%—the turnaround time for homes often needs to be just a few days. This diligent effort helps in accommodating incoming families swiftly and efficiently, showcasing the commitment to excellent service.
Building Partnerships
The PCS season also serves as an excellent platform for introducing new installation leaders to the military housing partnership. Corvias takes the initiative to conduct in-person briefings, sharing detailed information regarding housing projects, current and future initiatives, and collaborative ideas aimed at strengthening relationships and enhancing community living.
About Corvias Property Management
Corvias Property Management embodies a resident-first approach, focusing on providing top-notch housing operations, maintenance, and support for university and military communities. With a presence in ten U.S. states, Corvias oversees 42,000 residential units, comprising approximately 50 million square feet of real estate. This extensive portfolio includes partnerships with seven military installations and 15 universities, all designed to foster safe, high-quality living environments.
Community Engagement and Positive Impact
One of the hallmark features of Corvias' service is its commitment to ensuring the well-being of its residents. The company actively engages with its community members, prioritizing their feedback and continually striving to improve services. This approach has led to consistently high ratings from more than 72,000 residents, particularly praising the professionalism and courtesy of maintenance and leasing staff.
Frequently Asked Questions
What is PCS season?
PCS season refers to the period from May to September when military families transition to new bases, making it a busy time for military housing management.
How does Corvias Property Management support families during PCS season?
Corvias provides assistance through their leasing and maintenance teams, ensuring homes are ready and families are acclimated to their new environments.
What community features are available to new residents?
Residents can enjoy community amenities such as walking paths, pools, outdoor recreational spaces, and fitness facilities at no additional charge.
How many residential units does Corvias manage?
Corvias Property Management oversees 42,000 residential units across various military installations and universities.
Why is the relationship with military leadership important for Corvias?
Building relationships with military leadership helps strengthen partnerships, ensuring effective communication and collaboration in housing projects.
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