Duke Energy Takes Action and Supports Customers Amid Storm
Duke Energy Mobilizes Team for Upcoming Storm Preparedness
As the storm season approaches, Duke Energy has prepared a robust response to severe weather challenges in the Carolinas. The company has assembled a dedicated force of over 10,000 lineworkers, tree trimmers, and additional storm support personnel aimed at ensuring public safety and rapid restoration of services. With a focus on customer awareness, Duke Energy is urging those in affected areas to take precautionary measures seriously.
Customer Safety Measures
Duke Energy emphasizes the importance of preparation as heavy rain and strong winds are expected to impact the region. Jason Hollifield, the company’s storm director, reassures that their workforce will be ready to assess damage and restore power immediately following the storm, assuming conditions allow for safe operations. Customers are encouraged to remain vigilant, proactively preparing for potential outages.
How to Stay Safe
For those looking to stay informed and safe during storms, Duke Energy provides essential resources online. The company encourages customers to visit their official website for comprehensive safety tips and tools designed to help navigate severe weather. It’s critical to have a plan ready for quick access to vital updates.
Preparation Tips to Follow
To effectively prepare, Duke Energy offers various suggestions to ensure your safety:
- Assemble or enhance your emergency supply kit, making sure to include necessary items like medications, water, non-perishables, and any other essentials that may be hard to find post-storm.
- Have a portable radio or NOAA weather radio at hand to stay tuned into local updates about the weather and potential hazards.
- Make sure to have all electronic devices charged ahead of the storm, and consider investing in portable chargers to maintain communication.
- Formulate an escape plan for your family, emphasizing those who may need special assistance during potential evacuations or power outages.
- Pet owners should ensure they have a plan for their pets in case they need to evacuate, whether it involves pet-friendly shelters or accommodations.
- Always maintain a safe distance from power lines and assume they are energized, as downed lines can pose serious risks in rainy and flooded conditions.
Power Outages and Reporting
In the event of a power disruption, Duke Energy advises its customers to register for Outage Alerts, allowing them to receive real-time information on outages and restoration efforts through text, calls, and emails. They can report outages via the Duke Energy app, the official website, or by direct messaging.
Managing Water Levels and Flooding Risks
To combat potential flooding, Duke Energy is actively managing water levels across its river systems and lowering lake capacities ahead of forecasted storms. They stress the importance of residents near rivers and lakes to stay tuned into local news outlets and heed advisories from public safety officials.
Real-Time Monitoring
Information regarding lake levels can be accessed through Duke Energy's resources, enabling residents to stay informed about rising water conditions that could affect their safety.
Community Support Initiatives
Demonstrating their commitment to the community, the Duke Energy Foundation has pledged a significant donation to the American Red Cross for disaster response efforts. This contribution will enhance local disaster readiness and support relief operations in advance of the storm.
About Duke Energy
Duke Energy (NYSE: DUK), recognized as one of America's leading energy holding companies, operates throughout the Southeast and Midwest, serving millions across multiple states. The firm has made promises for a clean energy transition, aspiring for net-zero carbon emissions by 2050 while enhancing energy reliability and accessibility.
Frequently Asked Questions
What is Duke Energy doing ahead of the storm?
Duke Energy is mobilizing over 10,000 workers to ensure safety and efficient power restoration in preparation for the storm.
How can customers prepare for power outages?
Customers should assemble emergency supply kits, charge electronic devices, and have contingency plans in place for their families and pets.
Where can I find safety resources from Duke Energy?
Customers can visit Duke Energy's official website for safety tips and preparedness resources before, during, and after storms.
How does Duke Energy assist during power outages?
Customers are encouraged to report outages through the Duke Energy app, via text, or the company's official webpage.
What is the Duke Energy Foundation's recent community initiative?
The Duke Energy Foundation has donated to the American Red Cross to support local disaster response and relief efforts.
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