AndHealth Partners with Family Health to Enhance Healthcare Access
AndHealth and Family Health Services Collaborate for Better Care
In a remarkable move to enhance healthcare access, AndHealth has partnered with Family Health Services of Darke County, a reputable Community Health Center (CHC) in Western Ohio. This strategic collaboration promises to bring Whole-Person Specialty Care and in-house specialty pharmacy services to the region, significantly impacting how healthcare is delivered to patients in rural areas where access can be a challenge.
Addressing the Specialty Care Access Crisis
The partnership between AndHealth and Family Health aims to address the pressing specialty care access crisis faced by many rural communities. Patients often experience long travel times—sometimes up to two hours—for specialist appointments, coupled with wait times that can exceed six months. By integrating Whole-Person Specialty Care services, Family Health will ensure that patients receive timely attention and treatment, eliminating the common barriers to access.
Comprehensive Care Solutions
With this new initiative, Family Health Services will offer a variety of specialty care treatments, including rheumatology, dermatology, and neurology, alongside integrated services that tackle the root causes of health issues. These services encompass tailored meal deliveries, behavioral health support, sleep guidance, movement assistance, and accessible remote monitoring. Additionally, the partnership will simplify prescription management through their specialty pharmacy, providing affordable medications directly to patients.
High Patient Satisfaction Standards
AndHealth has set ambitious standards for patient satisfaction, demonstrated by a Net Promoter Score (NPS) of 94. This high benchmark illustrates the commitment to providing exceptional care. As a result of this collaboration, patients will benefit from decreased travel, with an impressive statistic showing that nine out of ten patients can secure their first visit within two weeks.
Shared Commitment to Patient Health
According to Autumn Glover, SVP of Provider + Community Partnerships at AndHealth, the collaboration represents a fundamental commitment to closing the gaps in specialty care while addressing the Social Drivers of Health. She notes that this partnership will significantly impact the lives of patients in Darke County, providing much-needed accessible healthcare services to those in the community.
Growing Capacity Through Strategic Partnerships
Family Health Services has established itself as a cornerstone partner of AndHealth within Ohio, benefiting from a master agreement with the Ohio Association of Community Health Centers (OACHC). This partnership promotes a statewide approach to Whole-Person Specialty Care implementation, making it easier and more cost-effective for CHCs to adopt these critical services for their patients.
Strengthening Community Impact
Julie DiRossi-King, CEO of OACHC, expresses her enthusiasm about the partnership, highlighting the potential for Family Health to not only provide top-notch specialty care but to elevate its current contributions to the Darke County community. Through its ongoing expansion and renovation efforts, Family Health is enhancing its ability to serve local populations effectively.
Family Health's Expanding Role
Since its inception in 1964, Family Health has been dedicated to delivering quality, affordable care. With ongoing renovations and the partnership with AndHealth, the organization is set to grow even further, contributing to better health outcomes for residents. The partnership is not only beneficial for patients but is also a strategic move to increase Family Health's impact in the area by improving patient growth metrics and revenue.
Future-Focused Investments
Jared Pollick, the Executive Director of Family Health, emphasizes the importance of this collaboration, stating that they are building for the future by aligning with partners who share their mission and values. The investment in their services is seen as a significant step to improve community health, addressing chronic illnesses that affect their neighbors while fostering a healthier community for years to come.
About Family Health Services
Family Health Services is recognized as a Federally Qualified Health Center (FQHC), operating multiple locations and providing a wide array of health services, including family medicine, pediatrics, dental, and behavioral health. Since 1964, their vision has been to build healthy lives together, focusing on achieving positive health outcomes for everyone in their service areas.
About AndHealth
AndHealth specializes in enhancing access to specialty care and pharmacy services, specifically for Community Health Centers (CHCs). Their Whole-Person Community Care Model equips CHCs with all the necessary tools to offer in-house specialty care tailored for underserved populations. This model not only increases patient capacity but also ensures more sustainable funding and clinical capabilities, enhancing the overall healthcare ecosystem.
Conclusion
Through this innovative partnership, AndHealth and Family Health Services are setting a new standard for healthcare access, particularly for those in rural communities. Together, they are committed to breaking down barriers and upholding the integrity of healthcare systems, ensuring that patients receive the quality care they deserve.
Frequently Asked Questions
1. What is Whole-Person Specialty Care?
Whole-Person Specialty Care integrates multiple healthcare services into one comprehensive care model, focusing on all aspects of a patient's health.
2. How will this partnership benefit patients?
The collaboration will provide patients with easier access to specialty care, shorter wait times, and a wide range of support services.
3. What types of specialty care will be offered?
Patients will have access to specialties including rheumatology, dermatology, and neurology among other support services.
4. When will these services be available to patients?
Patients will begin benefiting from the new services as the partnership develops, with an emphasis on quick access.
5. What is the mission of Family Health Services?
Family Health's mission is to build healthy lives together and provide high-quality, affordable care to the communities they serve.
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